Microsoft Windows 2000
System Support


Participants will learn how to install and manage a variety of optional services in Windows 2000 and how to manage a Active Directory forest containing multiple trees. Students enrolling in this course should understand basic networking technologies and be able to administer a Windows 2000 Active Directory domain. Students will learn support skills for complex Windows 2000-based networks.


Windows 2000 Installation and Administration or equivalent knowledge

What should you be familiar with?

Session Length

5 days, 9:00am - 5:00 pm


This session is conducted either on site, or at our training rooms.

Topics Covered in this session

          Architectural overview of Windows 2000
          Joining a domain
          Examining the Windows 2000 system architecture
          Virtual memory in Windows 2000

          The Windows 2000 boot process

          Managing the Windows 2000 boot process
          Troubleshooting the Windows 2000 boot process

          Disaster protection

          General disaster protection features
          Disk fault tolerance (RAID)
          Striped and spanned volumes
          Automatic system recovery

          Supporting applications

          Supporting 32-bit Windows applications
          Supporting DOS-based applications
          Supporting 16-bit Windows applications
          Managing application priority

          TCP/IP services: DHCP

          Configuring TCP/IP automatically with DHCP
          Managing the DHCP server
          TCP/IP services: WINS
          NetBIOS name resolution with WINS
          Managing the WINS server

          TCP/IP services: DNS

          Host name resolution with DNS
          Configuring the DNS environment
          Managing the DNS server

          Creating a forest of Active Directory domain trees

          Creating a forest of Active Directory domains
          Integrating DNS with the Active Directory
          Examining the structure of the Active Directory

          Using Group Policies to manage client work environments

          Managing security settings with Group Policies
          Managing user interface settings
          Managing group policies

          Using Group Policies to manage applications and scripts

          Deploying applications
          Managing deployed applications
          Other group policy settings

          Other client support issues
          Managing Windows 2000 network clients

          Interoperating with Novell NetWare

          Using the NWLink protocol
          Using CSNW and GSNW
          Using NetWare resources
          Using a NetWare gateway

          Dial-Up Networking (DUN)

          Overview of Dial-Up Networking
          Installing the DUN server
          Configuring protocols on the DUN server
          Configuring the DUN client
          Virtual Private Networking and remote access security
          DUN security
          Virtual Private Networking
          Using Remote Access policies and profiles

          Automating installation

          Automating installation

Performance-based objectives
  • Analyze the system architecture of Windows 2000.
  • Analyze and troubleshoot the Windows 2000 startup process.
  • Implement a disaster recovery plan with Windows 2000.
  • Manage DOS and Windows applications running on a Windows 2000 system.
  • Use DHCP to automatically configure TCP/IP client computers.
  • Resolve NetBIOS-based computer names to IP addresses on a TCP/IP network.
  • Use DNS to resolve IP addresses to host names.
  • Create a forest of Active Directory domains.
  • Create group policies to manage users' work environments.
  • Use the Group Policy Editor to deploy applications and scripts to network clients.
  • Support and manage client systems on a Windows 2000 network.
  • Interoperate with a Novell NetWare network.
  • Implement Dial-Up Networking (DUN) in a Windows 2000 environment.
  • Create remote connections by using Virtual Private Networking, and secure all remote connections.
  • Plan for automated deployment of Windows 2000.

This course is not available on our public schedule, call us on 1800 456 002 or EMAIL to book this course

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