Using the Internet


Participants will learn the skills necessary to use E-mail, Newsgroups and the World Wide Web on the Internet. This course also includes an optional second day introducing Advanced Internet Concepts - contact iTeam for details about the Advanced session.


Windows (95/98/NT 4) introduction, or equivalent knowledge.

What should you be familiar with?

An introductory windows based wordprocessing package (such as Lotus WordPro or Microsoft Word) is strongly suggested

Session Length

2 Days, 9:00am to 4:30pm


This session is conducted either on site, or at our training rooms.

Topics Covered in this session

          Internet Overview
          The Internet
          Internet tools and features

          Internet Connection Options
          Connection options
          Levels of service
          Hidden connection costs
          The value of a connection
          Commercial use of the Internet
          Finding a provider

          Internet Addressing and Delivery Basics

          Packet switched networks
          Internet Protocol (IP) addressing
          Transmission Control Protocol (TCP)
          The domain name system

          Using Electronic Mail
          Electronic mail overview
          Electronic mail programs
          Electronic mail etiquette
          Addressing electronic mail
          Creating and sending an email message
          Retrieving electronic mail
          Other universal email features
          Mailing lists
          Electronic mail delivery problems
          The World Wide Web
          World Wide Web overview
          WWW specifications and terminology
          WWW browsers
          Accessing the World Wide Web
          Navigating the WWW
          Using URLs to go directly to WWW sites
          Using bookmarks
          Using history
          Downloading files
          Accessing network news
          Changing your home page
          Finding the information you need
          Viewers and helper applications

          Network News
          Network news overview
          Newsgroup overview
          Network news concepts and terminology
          Network news etiquette (netiquette)
          Universal news reader functions
          Subscribing to newsgroups
          Reading articles
          Posting articles
          Replying to and following up on articles
          Managing the flow of articles
          Signature files
          Newsgroups for new users
          Optional Day 2 - Advanced Internet Features

          Basic UNIX Skills
          UNIX and the Internet
          The UNIX login process
          UNIX commands
          On-line reference manuals
          Changing your password
          Logging out
          The UNIX file system
          File and directory management
          Filename substitution characters

          Using Gopher
          Gopher overview
          Gopher clients and servers
          Invoking Gopher
          Browsing with Gopher
          Using Gopher bookmarks
          Remote login via Gopher
          Downloading files via Gopher
          Using Veronica to search GopherSpace

          Logging in to Remote Systems
          Telnet overview
          Before connecting
          Using Telnet
          Telnet command mode
          Telnetting to IBM mainframes

          Transferring Files with FTP

          FTP overview
          Invoking FTP and logging into a remote system
          Finding your way around the remote system
          Transferring files
          Getting help
          Downloading Frequently Asked Question files (FAQs)
          Downloading Request for Comments (RFCs)
          Anonymous FTP site lists
          Dealing with large, compressed files

          Internet reading list
          Useful Internet sites

Performance-based objectives
  • Understand the Internet and it's major components
  • Install and configure Internet software
  • Understand Domain names and the URL system

This course is not available on our public schedule, call us on 1800 456 002 or EMAIL to book this course

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