Microsoft Exchange
System Administration


Participants will learn how to install, configure, and manage a Microsoft Exchange 2000 Server environment. They will create and manage storage groups and stores, recipient objects and public folders. They will also configure SMTP, message routing, Internet Protocols, and instant messaging. In addition, participants will use Outlook Web Access to send email messages.


Windows 2000: Network and operating system basics
Windows 2000: Installation and Administration
Windows 2000: Administering the Active Directory
Windows 2000 for NT Administrators
or equivalent knowledge, skills and experience

What should you be familiar with?

Session Length

5 Days, 9:00am to 4:30pm


This session is conducted either on site, or at our training rooms.

Topics Covered in this session

Identifying Microsoft Exchange 2000 Server Components, Features, and Capabilities
2000 Server Components and Features
Exchange 2000 Server Components
Analyzing the Client Types that are Supported by
Exchange 2000 Server
Exchange 2000 Products
Overview of
Exchange 2000 Server Integration with Windows 2000
Exchange 2000 Partitions in Active Directory
2000 Server Capabilities
Exchange 2000 Server Capabilities

Installing Microsoft Exchange
2000 Server
Preparing for an
Exchange 2000 Server Installation
Preparing the Windows 2000 Forest for an
Exchange 2000 Installation
Preparing Domains for
Exchange 2000 Server
Analyzing Administrative Groups and Routing Groups
Exchange 2000 Server
Exchange System Manager
Examining Folders Added by the
Exchange 2000 Installation
Configuring the Microsoft Outlook Client and Sending an Email

Managing Microsoft Exchange
2000 Server
Managing Security
Examining the Organization Object in
Exchange System Manager
Enabling and Examining the Security Properties Page
Examining Top Level Containers in the Organization Object
Observing Permissions in
Exchange System Manager
Using the
Exchange Administration Delegation Wizard
Verifying Permissions
Assigning an Administrative Role and Verifying Permissions
Analyzing Permission Requirements
Managing Administrative Groups
Creating an Administrative Group
Creating Recipient Objects and Managing Address Lists
Viewing the Recipients Container in
Exchange System Manager
Using the
Exchange Tasks Wizard to Create a User Recipient
Creating a Contact Recipient
Creating a Group Recipient
Viewing Address Lists in
Exchange System Manager
Creating an Address List
Configuring an Address List
Changing the Recipient Name Display with ADSI Edit
Configuring and Using the Recipient Update Service

Creating, Configuring, and Managing Storage Groups and Stores

Defining and Creating Storage Groups and Stores
Creating a Storage Group and a Mailbox Store
Deleting a Mailbox Store

Examining the Extensible Storage Engine
Analyzing Extensible Storage Engine Terminology
Analyzing File Types
Enabling Circular Logging
Storing Information in a Store Database and Backing Up Data
Performing a Backup

Configuring and Administering Recipient Objects

Configuring Recipient Objects
Viewing Properties of a User Recipient
Viewing the
Exchange General Properties Page
Viewing the
Exchange Advanced Properties Page
Managing Recipient Objects
Adding Email Addresses for a User
Viewing and Setting Permissions on a User's Mailbox
Sending and Receiving Emails on Your Own Account and OnBehalf of Another User
Moving a User's Mailbox
Exchange 2000 Server through Policies
Creating Policies and Viewing Properties Pages
Creating a Recipient Policy
Applying a Server Policy
Scripting Utilities
Using the LDIFDE Utility

Creating, Configuring, and Managing Public Folders

Creating and Configuring Public Folders
Creating and Using Public Folders
Posting Information to a Public Folder
Configuring Public Folders
Creating an Additional Public Folder Hierarchy
Examining Public Store Sub-containers
Administering Public Folders
Configuring Permissions on Public Folders
Viewing Public Folder Permissions
Using Roles to Set Permissions on Public Folders
Configuring Replication
Analyzing Public Folder Replicas
Creating a Public Folder Replica
Viewing Replication Status
Enabling Diagnostic Logging for Public Folder Replication
Analyzing Public Folder Replica Connections and Referrals
Examining the Replication Process
Analyzing the Replication Process
Generating a Replication Conflict
Defining Configuration Settings with Policies
Applying a Public Store Policy

Configuring SMTP

Defining SMTP and ESMTP Commands and Concepts
Analyzing SMTP Commands and Reply Codes
Analyzing ESMTP Commands
Viewing SMTP Folders
Creating Virtual Servers
Creating an SMTP Virtual Server
Configuring Message Filters
Exploring Authentication Methods
Exploring Secure Communications
Exploring Connection Control
Exploring Relay Restrictions
Exploring Messaging Limits and Badmail
Exploring Delivery Properties
Examining Virtual Server Queues
Examining and Configuring an SMTP Connector
Configuring SMTP Connectors
Creating, Configuring, and Managing Message Routing
Creating Routing Groups
Creating a Routing Group and Adding Members
Connecting Routing Groups
Creating Routing Group Connectors
Configuring an SMTP Connector for Triggered Delivery
Analyzing the X.400 Connector
Examining Link State Processes and Functions and Route Determination
Analyzing Link State Information and Route Selection

Message Flow, Link Connectivity, and Message Tracking

Examining the Components and Functions of Message Flow Architecture
Analyzing Message Flow
Analyzing Failed Links and Tracking Messages
Tracking Messages

Integrating IIS and Configuring Email Protocols

Integrating IIS with
Exchange 2000 Server
Examining IMAP4, POP3, and NNTP Virtual Servers
Exploring Client Connectivity, Message Transfer, and Security
Configuring the Outlook Express Client
Creating and Configuring an IMAP4 Virtual Server
Connecting to an IMAP4 Server using Outlook Express
Analyzing LDAP, Kerberos Security, and Client Connectivity Issues
Discovering NNTP Services with
Exchange 2000Server
Creating a Newsgroup

Integrating and Using Outlook Web Access

Examining the Benefits and Limitations of Outlook Web Access
Analyzing the Benefits and Limitations of Outlook Web Access
Defining the Components and Process of Outlook Web Access
Examining Outlook Web Access Directories and Files
Using Outlook Web Access to Send and Receive Email
Providing Secure Access
Access Email through a Front-end Server
Analyzing Front-end Server Placement

Implementing Instant Messaging

Examining Instant Messaging
Analyzing Instant Messaging Terms and Components
Installing and Configuring Instant Messaging with
Exchange 2000 Server
Configuring an Instant Messaging Home Server
Configuring User Accounts for Instant Messaging
Installing the Instant Messaging Client
Configuring Instant Messaging
Examining Instant Messaging Operations
Analyzing Instant Messaging Operations

Using Monitoring Tools

Monitoring Tools
Analyzing Monitoring Tools
Viewing Information Store Objects and Counters in PerformanceMonitor
Using Monitoring and Status
Using the Monitoring And Status Utility
Examining Notifications
Viewing Server and Connector Status
Using Diagnostics Logging, Event Viewer, and Protocol Logging
Enabling Diagnostic Logging
Viewing Diagnostic Logging Entries in Event Viewer
Enabling and Viewing Protocol Logs

Full-text Indexing

Full-text Indexing Benefits
Full-text Indexing Process and Architecture
Full-text Index Creation
Gather Files, Application Log, and System Monitor

Outlook 2000 and OWA with IE 5 Comparison

Outlook 2000 and OWA Co

Performance-based objectives
  • Identify and discuss the features of Microsoft Exchange 2000 Server
  • Install and troubleshoot Microsoft Exchange 2000 Server
  • Use administrative tools to configure and manage Microsoft Exchange 2000 server
  • Create and manage storage groups and stores
  • Create and manage recipient objects
  • Create and manage public folders
  • Review SMTP concepts and configure SMTP Domain names and SMTP virtual servers
  • Create routing groups and configure message routing
  • Explore message flow architecture and the link state table algorithm
  • Integrate IIS with Microsoft Exchange 2000 Server and configure email protocols
  • Integrate Outlook Web access with Microsoft Exchange 2000 Server
  • Install and configure Instant Messaging
  • Use Performance Microsoft Management Console to monitor Microsoft Exchange 2000 Server

This course is not available on our public schedule, call us on 1800 456 002 or EMAIL to book this course

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