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End Users employ applications to create documents, communicate and perform transactions.

Competent users are increasingly the cornerstone of any organisation. The more proficient the user, the more effective they are in performing their role within the company.

Developers create and maintain the applications employed by your users and external stakeholders.

Competent Developers are able to quickly create, or modify, business applications due to their understanding of the tools at their disposal. The better they understand their tools, the faster they can respond to business requirements.

Administrators ensure communication and participation within your organisation.

Competent Administrators understand the fundamental principals behind the systems they administer. It's this knowledge that allows them to make the changes necessary to respond to business requirements, in addition to troubleshooting their way through any issues that might arise.

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